EH
Erik H

1 reviews | Active since Sept 2020

27 Oct 2020, 11:23

Blowouts in the Karoo

After suffering the hair-raising experience of having two blowouts that left me stranded in the Karoo, I was extremely grateful and relieved to be able to make contact with Discovery Insure through the efficiency of my brokers, Pogir Group. The consultant, Thabiso Molepo, went out of his way to find a solution that served my needs in the best possible way, sourcing tyres in De Aar and a tow-truck service provider in Richmond to fetch and deliver me to De Aar Bande. Thapiso kept me informed throughout the process of developments, and checked that I was safely on my way to de Aar. His service was friendly and professional and was an absolute credit to Discovery Insure. The tow truck provider, Tommie, waited at the tyre company until I was ready to resume my journey, and De Aar Bande provided an excellent service. My grateful thanks to all providers who helped me so carefully in that difficult situation.

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Replies (1)
Discovery Insure
Discovery Insure's reply27 Oct 2020, 12:28
Official
Good day Erik, 


We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 


Regards
Discovery Insure