KN
Kgomotso N

1 reviews | Active since Sept 2018

25 Jul 2024, 19:26

Blessings for exceptional customer services

I will like to give praise to Blessings in the Insure dept for exceptional excellent customer service he gave me the other day, I forgot my car lights on cause we had no electricity so I was unlocking my house door while lights were on but I went in and forgot to switch them off, when I realised it was too late and battery was dead already - it was at night but I phoned insure to ask that someone be send early in the morning to help me start car- I spoke to Blessings who said he will schedule the call out for the next morning, asked what time csn service provider cone I said as early as 6am, by 5:30am the next morning Blessings already phoned me to tell me someone is coming, by 6am the guy was already here to start my car and my kids and I were in time to leave for the day, so impressed, Blessings was a real Blessing to me- keep it up, you are the best

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Replies (1)
Discovery Insure
Discovery Insure's reply25 Jul 2024, 19:36
Official
Hi Kgomotso, 
We are delighted to receive such a wonderful compliment. 
Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. 
We will be sure to share it with Blessing and the rest of the team. 
Regards,
Discovery Insure