Billing

Kirk De Sai from the Retention department assisted me with the cancellation of my car insurance policy. I've sold my car awhile ago and requested cancellation of the said policy. However, for one of other reason my policy was still active. Kirk investigated the matter diligently and resolved it within a few days. Discovery insure has agreed to refund my payments - back dated since my request for cancellation . Kirk, many thanks for the professionalism and commitment for delivering great customer service! Also, great thanks to your supervisor who provided you the necessary support to resolve my matter favourably. To that end, I'll continue doing business with Discovery. Keep up the momentum!