1 reviews | Active since Apr 2015
Big-Ups to Discovery_SA Twitter Platform!!!
I think if anything as a customer who has logged a query or complaint, you need to know that it is acknowledged and that necessary steps are being taken to get it resolved as soon as possible.
I didn’t get that when I had reached out to Discovery Insure through the app, email or their contact number, instead it dragged on and I was left with having to constantly call them time and time again to get feedback which didn’t yield any results.
I will say that though with having directly messaged Discovery SA on Twitter, I have since been assisted and my issue has been resolved.
With that said I would like to thank Theo Mokhine for his amazing service, constantly communicating with me, and for having my issue resolved.
Thank you for the feedback, we try hard to provide the best possible service to our clients and their satisfaction is our reward.
Regards
Discovery Insure
Thank you for the feedback, we try hard to provide the best possible service to our clients and their satisfaction is our reward.
Regards
Discovery Insure
