Beyond pathetic service

A Discovery client bumped my car December 2022. After she admitted fault, she submitted a claim and provided me with the claim number. In the second week of Jan I submitted all the forms as requested. On 15 Jan 2023 i was assigned an advisor Gretchen Rubin. Who until today 28 March 2023 has not responded to any of my many emails. Yesterday I was given an email address to contact as there hasn't been any updates on the claim. Vekash g. Again no acknowledgement - not contact. Just the middle finger just like Gretchen.

3 months later I'm driving a dented car and Discovery is unbothered - neither gives a damn. I have spent time and money on trying to have my car fixed and no one has the decency to give any feedback.

Their services is beyond pathetic - wouldn't insure my vehicle with them even if they were the last insurer on earth.