1 reviews | Active since Jul 2011
Beware Sudden Premium Increases and Unfair Claim Rejections
Be vigilant as Discovery Insure rejects claims "Cover not taken up" but the specific cover was never offered and I was told I have fully comprehensive cover yet that was not the case. I have lodged a complaint via email, received an auto-response that I will get a response with 24 hours which did not happen. I also requested a copy of the telephonic conversation which they are not providing.
Also note that unlike other insurers that want to keep their client, Discovery Insure WILL increase your premium if you happen to need to claim for a certain period of time. Their premiums are lower than other insurers on on average but the cover is not to be used or they will send you a letter to increase your premiums with 30%!
