1 reviews | Active since Oct 2019
Beware of promises with Discovery Insure! They may be very difficult to achieve.
I had a car insured with Discovery Insure up till July this year at which stage I decided to replace the car. I arranged insurance with Discovery Insure from the 1st September, expecting it to be relatively easy to get the sensor installed. I have now spent approximately 2 - 3 days over the last week and a half trying to resolve issues with sensors. I have had three different sensors installed, had to request them in each case to correct errors on their side such as wrong sensor allocation, not enabling a change etc. I decided to use Discovery Insure because of the Vitality Drive benefits such as cash back on petrol purchases even though the insurance was much more expensive because I thought I would get more back through cash back than the extra cost, but I am realising that getting the cash back is almost impossible! Anyone considering Discovery Insure because of Vitality benefits beware! They will be extremely difficult to enable and even when enabled they will not work properly. I have no doubt given the time I have spent trying to resolve this that I have lost a lot fo money in the process.
Thank you for bringing your concern to our attention
We will investigate and provide feedback.
Regards,
Discovery Insure
Thank you for bringing your concern to our attention
We will investigate and provide feedback.
Regards,
Discovery Insure
