KZ
Karabo Z

1 reviews | Active since Dec 2020

16 Feb 2021, 16:36

BEST SERVICE FROM DISCOVERY INSURE!

On the 20th of December I hit a really deep pothole which completely obliterated my front left tyre. I was in a really dingy place and I didn't know what to do. All of a sudden I received a call from Discovery Insure's agent, Sbu Kolondiya asking if I had any issues as they were notified that something had impacted my vehicle. I advised on my predicament and he made that I got road side assistance as soon as possible. Not only did he help me with my vehicle, he made sure I was safe and he lifted my mood by conversing with me while I waited for the tow truck. Honestly, that was the best service I've ever experienced from a insurance provider. Thank you so much for the awesome service and the willingness to go the extra mile to make me feel better.

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Replies (1)
Discovery Insure
Discovery Insure's reply16 Feb 2021, 18:30
Official
Good day Karabo Z 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.

Regards
Discovery Insure