Best customer care call i’ve ever made in all my years.

Shafick Allow. The conversation starts with unique circumstances that leads to a bit of tension in the discussion but Shafick’s intention was never lost. A total commitment to customer service and without a doubt a good person. I’m not the best listener in the world but I found myself engaged and attentive to his advise and attempt to retain me as a discovery insurance customer. If I still had the car I had insured with Discovery i’d definitely continue with my insurance policy. The details would just waste time the bottom line is Discovery needs to establish internal methods to discover such talent as with the case with Shafick.

When mobile again i’d love to get back into bed with Discovery but until then, RECOGNISE AND POSITION YOUR TALENT DISCOVERY.