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Alice N
1 reviews | Active since Sept 2022
08 Jun 2026, 10:13
Best Consultant at Discovery Insure
I was assisted by the consultant Steven Dire to add a vehicle to an existing plan with only the vehicle registration document. It didn't have all the required details but he was super efficient and patient with me, asked all the relevant questions to try his hardest to assist me. He went above and beyond my expectations, went as far as contacting the company to get vehicle details that were missing from the reg. document. I was super impressed by his level of professionalism and work ethic. I wish all consultants we deal with have his kind of drive and love for what he does because it shows. Best telephonic experience ever. Keep it up Steven!!
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Discovery Insure's replyOfficial
08 Jun 2026, 10:19Good day Alice,
Thank you for taking the time to share this wonderful feedback. We are thrilled to hear about your positive experience with Steven Dire. His dedication, professionalism, and willingness to go the extra mile to assist you truly reflect the high standards we strive for.
We especially appreciate you highlighting his patience, efficiency, and proactive approach in securing the missing vehicle details to ensure a seamless process. Feedback like yours not only motivates our team but also reinforces the importance of exceptional customer service.
We will be sure to pass on your kind words to Steven. Thank you once again for your support—it means a great deal to us!
Regards,
Discovery Insure
Thank you for taking the time to share this wonderful feedback. We are thrilled to hear about your positive experience with Steven Dire. His dedication, professionalism, and willingness to go the extra mile to assist you truly reflect the high standards we strive for.
We especially appreciate you highlighting his patience, efficiency, and proactive approach in securing the missing vehicle details to ensure a seamless process. Feedback like yours not only motivates our team but also reinforces the importance of exceptional customer service.
We will be sure to pass on your kind words to Steven. Thank you once again for your support—it means a great deal to us!
Regards,
Discovery Insure
Discovery Insure's reply08 Jun 2026, 10:19
Official
Good day Alice,
Thank you for taking the time to share this wonderful feedback. We are thrilled to hear about your positive experience with Steven Dire. His dedication, professionalism, and willingness to go the extra mile to assist you truly reflect the high standards we strive for.
We especially appreciate you highlighting his patience, efficiency, and proactive approach in securing the missing vehicle details to ensure a seamless process. Feedback like yours not only motivates our team but also reinforces the importance of exceptional customer service.
We will be sure to pass on your kind words to Steven. Thank you once again for your support—it means a great deal to us!
Regards,
Discovery Insure
Thank you for taking the time to share this wonderful feedback. We are thrilled to hear about your positive experience with Steven Dire. His dedication, professionalism, and willingness to go the extra mile to assist you truly reflect the high standards we strive for.
We especially appreciate you highlighting his patience, efficiency, and proactive approach in securing the missing vehicle details to ensure a seamless process. Feedback like yours not only motivates our team but also reinforces the importance of exceptional customer service.
We will be sure to pass on your kind words to Steven. Thank you once again for your support—it means a great deal to us!
Regards,
Discovery Insure