BAD/NO SERVICE, WRONG/INCOMPLETE QOUTES,INCOMPETENCE

submitted a claim.(hail) eversince claim was submitted bad service was received from them, had to speak to 5 different people to get it sorted. then car assesment was booked in wrong area. assessment was done. Assesors from Net Assess showed me the quote and for my bakkie it was 20k and the wifes car 25k. when i received my quotes from discovery, i was send a cash settlement for each vehicle not even knowing what im quoted on. asked for the quotes, and i was being paid out 18k for the bakkie and 8k for the wifes car. my wifes car was more than double my damage but yet she gets 10k less payout. after some investigatio on the quote, the quote was incomplete and damagedparts was not even Listed or accounted for on the quote. both cars were taken to an additional panelbeater, where they told us its imoossible to fix these 2 vehicles with that amount of money. my bakkie was then quoted 44k plus. still awaiting my wifes quote from additional panelbeaters. Discovery pay out less than what they should, and then they keep the money. this is ***** from their side. also, no one from discovery phones you back. no client service what so ever. BAD BAD BAD additude , service and company. would advise one to rathet go to someone else if you would considder discovery.