1 reviews | Active since Jun 2016
Bad Unresponsive Timely service delivery
<p>Received claim no and mail on the 28th April, car was booked for 4th of May at Brooklyn Motor lab</p> <p> Brooklyn motor lab cancelled the appointment, parts were not there yet.</p> <p> Gave car in on 8th of June, still no response</p> <p> Received a rental car from Discovery (Ford Figo) the car they are working on is a Mercedes Vito.</p> <p> Yesterday(13t June) Brooklyn Motor lab told us the car maybe ready by Wednesday????</p> <p> Reason for complaint:</p> <p>I am competing in the 70.3 Durban half ironman on Sunday the 19th June, I need the car to transport fellow participants and their bikes to Durban, and the rest of the family.</p> <p>Discovery only allowed for a Ford Figo as replacement car, our other car is a Nissan Tiida, we as a family of 5 will not fit into either cars.</p> <p>No assistance or response from either parties.</p> <p> </p> <p> </p>
Thank you for your comment, the issues which we have escalated to our claim management team and will revert on their advise.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment, the issues which we have escalated to our claim management team and will revert on their advise.
Regards,
Sekgobola
Discovery Insure
