Bad turned to great

Calling in to remove a vehicle I got a response to state I have never been declined for insurance.

I stated there was no logic to the question.

I was put on hold to speak to management and called in again as my experience of being put on hold is that my airtime gets wasted with nobody answering.

I called in again and Khumi assisted me quickly and efficiently.

Good to see that discovery still has employees who think outside the box.

Thanks to Khumi my faith in Discovery has been restored that its the employees and not organisation that is at fault for recent frustrations with Jacqueline Moodley.