BAD TREATMENT FOR CAR ACCIDENT CLAIM NOT REPAIRED

My car was involved in a car accident on 26 September 2015. Was initially very impressed with Discovery Insure service unfortunately that did not last long.<br> .<br> First the assessment took more than a week to be finalized , repairs authorisation took longer and that resulted in the repairer to wait for almost a month to get parts. <br> My frustration started when I had to return the courtesy car I had as 30 day period which I could have it had expired, on the 28th October. I dont have another car, my work depends on me having a car as I dont have a stable job , I have to go about to get business or meet clients. Discovery told me clearly that is none of their business as I was only paying for 30 days.. <br> They were not bothered that they had failed to have my car repaired on time. So I had to return the car and lose on business and income.<br> Finally on the 10th November I was told that my car is repaired and I can come and get it, To my shock the car was half repaired BECAUSE DISCOVERY INSURE REJECTED the claim to repair the other part because it is an old accident which I have no idea what it is as car had no previous accident. Today two months later I still have no car. Sick to the bone