TM
Tanya M
1 reviews | Active since Aug 2015
21 Apr 2022, 19:56
Bad / ***** service
They collected our TV after we submitted a claim for repairs / replacement due to an accident where our child cracked the TV screen. Apparently it is wear and tear? How can a crack be wear and tear? ***** is the word. Want money but when it comes to claiming there is no action, more stories rather than service. We switched to Discovery, now I regret every second of this decision. Terrible service to say the least.
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Tanya M's updateReviewer Update
23 Apr 2022, 18:25Dear Discovery
I am not hanging up, 1st of all, no one speaks when I answer... I am also working and can't be answering calls the whole time.
So please think before you make statements like that.
ID nr ***
To make matters worse we received our TV back this morning, we only got home this afternoon, and now the damage is worse than what it was before
I do hope you guys have a plan to resolve this as now you guys have pushed my last button.
I am not hanging up, 1st of all, no one speaks when I answer... I am also working and can't be answering calls the whole time.
So please think before you make statements like that.
ID nr ***
To make matters worse we received our TV back this morning, we only got home this afternoon, and now the damage is worse than what it was before
I do hope you guys have a plan to resolve this as now you guys have pushed my last button.
TM
Tanya M's update23 Apr 2022, 18:25
Reviewer Update
Dear Discovery
I am not hanging up, 1st of all, no one speaks when I answer... I am also working and can't be answering calls the whole time.
So please think before you make statements like that.
ID nr ***
To make matters worse we received our TV back this morning, we only got home this afternoon, and now the damage is worse than what it was before
I do hope you guys have a plan to resolve this as now you guys have pushed my last button.
I am not hanging up, 1st of all, no one speaks when I answer... I am also working and can't be answering calls the whole time.
So please think before you make statements like that.
ID nr ***
To make matters worse we received our TV back this morning, we only got home this afternoon, and now the damage is worse than what it was before
I do hope you guys have a plan to resolve this as now you guys have pushed my last button.