Bad service with discovery
<p>Last month I took out a car insurance with Discovery Insure.One of the reasons I went for discovery was to get the vDQ Track.To my suprise when I went for inspection at Tyger wheels they could not assist to install the app on my phone.I had to call discovery and they told me my windows phone is not compatible.</p> <p> </p> <p>They did not disclose this and the fact that I had to pay 95 for car inspection that I have never been told of.The last straw they double deducted my account this month without my consent.</p> <p> </p> <p>I am so disappointed in discovery. I expect my premium to be refunded.I did not plan to pay double this month.</p> <p> </p>
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We are investigating your concerns and will provide feedback in due course.
Regards,
Sakhe
Discovery Insure
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We are investigating your concerns and will provide feedback in due course.
Regards,
Sakhe
Discovery Insure
Please be advised that we have made contact to provide feedback on the concerns you have raised, regarding the premium collection, however we have not been able to get through to you.
You may contact us back on *** for feedback.
Please be advised that we have made contact to provide feedback on the concerns you have raised, regarding the premium collection, however we have not been able to get through to you.
You may contact us back on *** for feedback.
