BAD SERVICE!!! VERY BAD

I HAVE COMPLAINT ABOUT DISCOVERY'S BAD SERVICE NOT KNOW IT CAN STILL GET WORSE!!!!<br> <br> AKASH, WHO WAS SUPPOSED TO HANDLE MY COMPLAINT, IS NOW DODGING ME.<br> <br> I PHONE ALL THE TIME...EMAIL HIM ALL THE TIME...AND HE JUST DOESN'T GET BACK TO ME AT ALL!!!<br> <br> I AM HORIFIED AT THIS LEVEL OF SERVICE