Bad Service, Home Insurance Department

I have been calling for the past 6 weeks for Home Insurance. First two weeks their system was offline.

I have also been leaving my contact details on their Website and no one got bac to me.

When I finally got someone to do the Quotation for me I advised that person to send the Quote via e-mail so that I can think about the Offer, the Quote was R290

When I called again the next day because I had decided to take the offer, I as told to do the Quotation again and the Quote was more than R360 When I asked why was the premium changing I was told their system worked like that

I requested them to investigate and listen to my first conversation because I did not understand why must premiums change

I was told the matter was going to be Investigated two weeks back, yesterday I called again and the consultant buy the name of Simphiwe offered to call me back, he could see the matter was investigated and he asked me to hold the line

The line cut and no one got back to me till now, there are a lot of Home Content Insurance out there but I wanted to use Discovery because they handle my car Insurance and I also bank with them

I am not happy with the service they are giving me