LB
Liezl B
1 reviews | Active since Nov 2012
11 Mar 2022, 11:17
Bad service for claim assessment
I am not happy with the service received from Discovery Insure. I logged an insurance claim for a power surge and nothing has been done. We have been contacted to say someone will contact us for the assessment and nothing has happened. I logged the claim online and nothing was done. Only after we phoned did they address the claim, however still waiting for an assessor! This is not acceptable!
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Liezl B's updateReviewer Update
14 Mar 2022, 11:07Good day. Yes an alternative has been called. They have come out to do the assessment however, we are still left in limbo. We are having no feedback what so ever. This is the worse service I have ever experienced with Discovery! Discovery has not even contacted us to explain. I am absolutely shocked with this service!
LB
Liezl B's update14 Mar 2022, 11:07
Reviewer Update
Good day. Yes an alternative has been called. They have come out to do the assessment however, we are still left in limbo. We are having no feedback what so ever. This is the worse service I have ever experienced with Discovery! Discovery has not even contacted us to explain. I am absolutely shocked with this service!