Bad Service, False Promises, Lies and More Lies!!!

Changed my policy on 08 April 2019, claim arose with new policy, logged the whole thing with Discovery Insure, have had to deal with heaven and earth being promised by Jaqueline Naidoo who is a manager and Thandeka Mncube who was supposed to deal with the claim, still no response or resolution. Everyone I speak to promise heaven and earth and resolutions, etc, etc, and even go as far as being extremely rude but no one delivers on their promises. No customer service! Stay away from Discovery Insure, they are PATHETIC!!!