BAD SERVICE DISCOVERY INSURANCE

The worst service ever, I would not recommend Discovery Insurance to any of my friends or family, I was in an accident on the 29th of January 2022, we were notified on the 2nd of Feb 2022 that the car has gone in for assessment but the car was only assessed on the 4th of February 2022 as I phoned Discovery on the 4th of Feb 2022 in the afternoon and was advised that the car still needs to be assessed by the assessors. We were advised that we do not have car hire option and took out car hire as we were now without car and had to rely on Bolt and Uber. I received my car back on the 9th of March 2022 and the following were found: 1. Back tires and spare wheel were exchanged with old worn out bold tires, 2. Battery was swopped with a smaller old battery, Hub caps were swopped with old scratched peeling hub caps, the front Bumper not the same color, burning smell in the car, ABS braking system failed (feels like bubbles in the pipes) 3. Gears scratching when putting in reverse 4. Rattling sound under the car 5. Tjie tjie sound by the right front wheel, 6. Car shakes terrible when reaching 100km/h 7. Wheel Alignment is out. 8. The aerial was swopped with a chewed up aerial. I immediately phoned Discovery insurance and I advised them about the problems, my intelligence were questioned as I was asked if I knew how a car battery looks like and that things doesn't add up (thank God my car was assessed on the 11th of Jan 2022 passing all with flying colors) After numerous phone calls and being put on hold as I request to speak to the specialist department I was advised by the auto repair shop that I need to bring the car back for a full diagnostics, I called Discovery Insurance 15 March 2022 requesting car hire as the car is being sent back by Discovery Insurance and was advised that we do not have car hire on our policy and when requesting to speak to a supervisor the phone was cut off