Bad service Discovery

A very terrible, traumating experience with discovery, self and thinking about their pockets .I was involved in a car accident on the 17 November 2024 did the claim process ,claim was approved on Tuesday 19th of November 2024,had to call them for follow up they don't update prior I called them ,after you will stay on line while they are following up with the company fixing the car ,while I am online after they tell you what does the company says ,on the 21st of December discovery sent me an email to pay my monthly premium where as am not driving the car the car is with their repairs 2.They offered 29k to go fix the whole car incident ,I said No they must fix the car as I don't know how far is tye damage as the car stopped and didn't start after the accident as is an automatic car. 3.on the 10 of December called them same thing staying on line with takes +- 15 minutes to get the answer, after that they advised that they can't find the parts ,I should take the car and go fix it myself, I told them No 4.They call back after our discussion saying that they will get the some of the parts between Feb and March which me I have to wait for them without a courtesy car as I didn't include it on my insurance 5.The most frustrating part is that their repairer sent me a what's app that they will put my car on for stripping now is two different communications between them and the repairer .

Discovery insurance is a horrible insurance once one is involved in an accident, I wouldn't advice any one to join them ****** suckers