Bad Service and Workmanship

This is my experience with Discovery insure. Just want to share with people the quality of workmanship and service Discovery insurance gives you as a customer. Took my Nissan NP200 into repair the hail damage ( Bonnet, Roof, few small dents here and there ). Discovery told me to go to Andre's Panelbeaters in Germiston ( Don't ever ever think of going there ). Got told by Andre's Panelbeater repair work will take no longer than 2 weeks. It took them 3 weeks to repair and they put a nice dent in the driver side door with the paint chipped. Complaint about the damage and they simply said its old damage. Luckily we took pictures of the bakkie before it went in for repair. Send the picture showing there was no damage on the door. They agreed to repair the door and phoned me the next morning the bakkie is ready to be collected. I was shocked, but you can't repair that damage in such short time. They sprayed my roof with overspray and paint thats cracked that was left. Drilled a hole in my driver side door and left the hole there. The inside of my bakkie was dirty with white dust al*****. Poor service from Andre's Panelbeater and even worse service from Discovery's assessor who signed it off. This is where I started my fight with Discovery Insure about the poor quality of workmanship. This has been going on for a month and no and I repeat no reply from Discovery. I've wasted 18 hours on my phone to get this sorted. Nothing !! Can't get hold of a teamleader, manager or anyone that can give me feedback.