Bad service and no communication.

Worst communication ever if any. No response to emails and queries, all they do is forward emails, do not check up on the customer. If one calls in its the whole day on the phone. If it cuts you on your own. No one will bother to call back. Currently siting with a letter for acceptance of loss. Amount lower than my settlement. I asked questions No one has bothered to answer them and assist. That time I have lost my car. I realize also that it's the same problem everyone complains about. I really hope things change and improve.