1 reviews | Active since Feb 2010
BAD SERVICE AND HIDING INFORMATION
I AM REALLY DISGUSTED WITH DISCOVERY INSURE FIRSTLY I HAVE BEEN PAYING HOUSEHOLD INSURANCE FOR ALL THE WRONG THINGS FOR YEARS NOW, THE CONSULTANT WAS JUST INTERESTED IN MAKING A SALE RATHER DO A PROPER COVER, THEN ADDED CAR TO MY POLICY SINCE THE INFORMATION WAS CAPTURED INCORRECTLY EVEN AFTER SEVERAL ATTEMPTS TO CORRECT IT, I COMPLAINED AND THEN KESH BASSDHEV CALLED ME TO SORT OUT THIS ISSUES, THAT WHEN I DISCOVERED THAT MY HOUSEHOLD CONTENT INSURANCE WAS NOT DONE CORRECTLY, THAN KESH HELPED ME, BUT WITHOUT DISCLOSING THE CONDITIONS OF THE POLICY REGARDING OUR VEHICLE THAT WE WERE INSURING , TODAY I ADDED A NEW PEDAL CYCLE ON MY POLICY, THAT WHEN I DISCOVERED THAT MY CAR WAS MEANT TO GO FOR A PRE INSPECTION TO GET AN INSPECTION CERTIFICATE FOR AN APPROVED DISCOVERY INSURE SERVICE PROVIDER, WITHIN 5 WORKING DAYS, SHOULD DISCOVERY NOT GET THIS THIS CERTIFICATE THE COVER WILL BE LIMITED TO THIRD PARTY COVER ONLY, BECUASE MY CAR IS A SECOND HAND VEHICLE, THIS ALL ON PAGE 5 OF MY POLICY, AND KESH COULD NOT TELL ME THIS, IAM DISGUSTED BY THIS SERVICE DISCOVERY RENDERS, BECAUSE SHOULD WE HAVE AN ACCIDENT THIS WOULD HAVE BEEN A TECHNICAL REASON FOR DISCOVERY NOT TO COVER OUR CAR
I have sent you an email with regard to the matter above.
Please respond to that email so that we can put this matter to rest.
Kind Regards
Kesh Bassdhev
I have sent you an email with regard to the matter above.
Please respond to that email so that we can put this matter to rest.
Kind Regards
Kesh Bassdhev
