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Pfumelani M

1 reviews | Active since Feb 2019

09 Dec 2019, 11:05

Bad service

Discovery insurance, your service is appalling. How can I owe you over 10000 when I have been querying my debit order? Each time I called your staff would tell me I have a credit and they will query with the finance team, no one came back to give me feedback, each time I call I was told the same thing. How is it my problem? I even called to give my new banking details and still no debit

Can someone call me. As I am not happy about this. This is your mess up.

My contact is:*** ID ***

0
Replies (3)
Discovery Insure
Discovery Insure's reply09 Dec 2019, 16:12
Official
Good day Pfumulani 

The matter is being investigated. 

More information will be communicated to you directly. 

Regards
Discovery Insure
PM
Pfumelani M's update09 Dec 2019, 17:18
Reviewer Update
Thank you for the response and solving my query. You always come through and prove me wrong. I love how you take care of customers. Special thanks to Thami, your service is always outstanding.
PM
Pfumelani M's update09 Dec 2019, 17:20
Reviewer Update
I rate you 10/10. Thanks ????