CF
Charles F
1 reviews | Active since Jul 2019
02 Aug 2019, 15:28
bad service
Once again I am disappointed with the service of Discovery Insure. This was my first claim and it was one bad experience after the next. I had to fight extend my car hire as the auto-panel shop took forever to fix my car. Now I was informed Discovery did not cover all the days and I was charged out of pocket. After I was informed it will be extended. I am deeply disappointed and will rather look for another Insurance company that will give better service.
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Charles F's updateReviewer Update
02 Aug 2019, 17:29It is your Autopanel store who took more than 30 days to fix my car. On the last call the guy I spoke to said he would extend the car hire till the 26th. Have you never heard of reducing customer effort. This is whole ordeal was bad service from you. What was it just to extend it for another day. I was told on the call it would be extended till the 26th. I will take this matter further.
CF
Charles F's update02 Aug 2019, 17:29
Reviewer Update
It is your Autopanel store who took more than 30 days to fix my car. On the last call the guy I spoke to said he would extend the car hire till the 26th. Have you never heard of reducing customer effort. This is whole ordeal was bad service from you. What was it just to extend it for another day. I was told on the call it would be extended till the 26th. I will take this matter further.