CD
Cobus D

1 reviews | Active since Jun 2015

11 Jun 2015, 17:27

BAD SERVICE!!!

To all possible people requiring new vehicle insurance<br> <br> Rather pass on utilising Discovery Insure as their service is laughable to say the least...<br> <br> I was the unfortunate 3rd party whom were in an accident and the guilty party is insured with set company.<br> On their instruction I had to make contact with Brice Mavuso from Discovery Insure via email and supply them with my claim no (supp**** to me by the guilty party) and personal details and they will take care of everything... On various attempts I tried contacting him... If his phone wasn't otherwise occupied he didn't even have the common courtesy to correspond to my email I sent with all the details as requested by their client.<br> Now after various emails I still am not one step closer to getting my vehicle either assessed by them and standing on almost 2 weeks since the accident occurred.<br> Why do you appoint inadequate personnel?<br> Would be nice if someone could step to the plate to assist...<br> <br>

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Replies (1)
Discovery Insure
Discovery Insure's reply12 Jun 2015, 08:01
Official
Hello CobusD,

We are saddened by your comments, our apologies for the experience you had with Brice.

We will look into your claim and get back to you before the end of today.

Regards
Thabani