Bad Service
<p>So Discovery Insure had been debitting activation fees of R150 from my account since December, some months even twice. I called them to ask aboutwhy this is happening, they said they would stop and reimburse me if I send them my bank statement. I sent the statement and even highlighted the debit orders and banking charges I incured from them. They ignored me for over a month, during which I called numerous times to enquire, my e-mails requesting feedback were completely ignore. They eventually paid back only one debit order (R150) and one bank charge incurred (R145) and ignored the rest. I called and logged a complaint, that was ignored too. No foolow-up. No feedback. I'm have to come here and complain in hopes that I'll stop being ignored.</p>
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We will look into your concerns and provide feedback on the findings.
Regards,
Sakhe
Discovery Insure
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We will look into your concerns and provide feedback on the findings.
Regards,
Sakhe
Discovery Insure
