Bad Repair Recomendation
<p>I was involved in a car accident last year November, Discovery Approved the claim and recomended me to take my car to Dent Tech in November 2016. Firstly the called me the day they were closing that my car is ready for collection. I didnt go collect the car as I was not around at that time. <br /> <br />When I went to collect my car in January, the car was not properly fitted there was so many lose ends on the front bumper and the boonet. I told them to fix those loose ends but they did it but they didnt do anything. I took my car in few days later I went to Kia to compare and they told me thats not how Kia Ria 2016 looks like.<br /> <br />I took the car in for the adjustment, Dent Tech did nothing other than cracking my front windscreen. It had fusion technology now the one they replaced in does not have. <br /> <br />I spoke to the that I'm not happy with everything that happened there and the whole repair, then the owner of dent tech told me to go meet him, when he saw my car he said he doesnt anything wrong but I should take my car in again for them to look at it. The question is if they is nothing wrong why do you needed my car to look at it?<br /> <br />And then talking to Discovery for this issue havent been helping at all, my car is 2016 model but when you look at it it looks like its 4 years old. I've been asking Discovery to take my car to a Kia approved repair but they is no feedback from them.<br /> <br />I dont want Dent Tech to touch my car ever again as I took it to them for the second time they broke the windscreen. I'm afraid they might do a serious damage in the car. They left my car unclean some paints inside the car. <br /> <br />Discovery must do the right thing about this. They're not giving me any feedback, I speak to different people all the time.</p>
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We are investigating your concerns, and will provide feedback once done.
Regards,
Sakhe
Discovery Insure
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We are investigating your concerns, and will provide feedback once done.
Regards,
Sakhe
Discovery Insure
