Bad reception turned good

<p>I called Discovery insure on 31 January 2017 to re-evaluate my car premium and was informed it can't happen until our anniversary in August-September. The gentleman i spoke to (can't recall his name) was very rude period. So with that sad news i begins shopping around for a new insurer between 31 January and 01 Feb 2017 and found one who was afforable according to my need.</p> <p>Having secured a new insurer I called again Discovery insure on 02 Feb 2017 with a sole reason of cancelling my contract with them. I was transferred to Amanda Tshangela to help my cancelling process. She wanted reasons for my action and had to explained my situation and experience i got on the 31 Jan when i called in for the first time. After our frank conversation she reduced my premium to match my new found insurer and even provided a R300 vitality drive cashback.</p> <p> </p> <p>Her professional conduct, politeness and openness gave me a reason not to cancel my membership with Discovery insure today and of course the reduced premium. Shout out to her</p> <p> </p>