1 reviews | Active since May 2010
Bad naming other insurance companies bad
I would like to bring something to everyone's attention. I just received a call from a company working on behalf of Discovery Insurance wanting to sell me insurance. The guy's name was Feroz (my spelling).<br> <br> When he started I informed him that I received a quote from them a few weeks ago and the premium they charged me on my one car was more than my entire policy with my current insurance (Indequity). He responded with the following question:<br> <br> If you buy a pear of Jeans at PEP you will pay R50 and if you buy it at a GUESS Store it will be much more. I then asked whether he is comparing my current insurance (you guys) with PEP and them with GUESS he said yes and that Discovery is the best.<br> <br> This is where I again asked him for his name and he refused to spell it for me. He asked why I need this and I explained that I would like to know who I'm talking to. He again gave me his name and when I asked to spell it he dropped the phone in my ear. <br> <br> So he is comparing PEP with bad quality and then linking that to other companies. You will not win me as a client by doing this!!!
Thank you for speaking to us about this, we apologize for any offense caused.
We'll accordingly deal with this internally to ensure such does not happen again.
Regards
Thabani
Thank you for speaking to us about this, we apologize for any offense caused.
We'll accordingly deal with this internally to ensure such does not happen again.
Regards
Thabani
