1 reviews | Active since Aug 2017
Bad insurance service
<p>Discovery Insure is making me drive an unsafe ( one mirror missing) around!!!!!!</p>
Dear Nompumelelo
We called a moment ago, regrettably you cannot be reached at the moment.
We notice that you logged your claim yesterday and your claim was acknowledged. It is currently validated and we can confirm there has been no delays. Please let the process unfold, alternatively you may repair or replace your car mirror and as soon as the claim is approved we will reimburse you the cost as per our assessment quote.
Regards
Discovery Insure
Dear Nompumelelo
We called a moment ago, regrettably you cannot be reached at the moment.
We notice that you logged your claim yesterday and your claim was acknowledged. It is currently validated and we can confirm there has been no delays. Please let the process unfold, alternatively you may repair or replace your car mirror and as soon as the claim is approved we will reimburse you the cost as per our assessment quote.
Regards
Discovery Insure
I am happy to allow the process to unfold hence my cooperation thus far.... However, the the advice given is conflicting. The first consultant sent me on a futile task for a quote that wasn't even necessary. This meant driving an unsafe car to the dealership and back home.... the second one then voided the initial advice and made me go meet an assessor using the same damaged vehicle and I comp****. However when I asked what follows I was told to forget the assessor's advice..... I'm being taken from pillar to post in a DAMAGED and unsafe car. This was expressed at each of my engagements with the consultants..... I am extremely unhappy as it appears Discovery cares little about my safety!! I am driving on highways while I carry our the tasks that emanate from the advice i get and no one is bothered that I cannot observe trafic for a basic function like changing lanes.... NO this is unacceptable!! My phone is not off my number has changed this is also something that I told your consultants about!
I am happy to allow the process to unfold hence my cooperation thus far.... However, the the advice given is conflicting. The first consultant sent me on a futile task for a quote that wasn't even necessary. This meant driving an unsafe car to the dealership and back home.... the second one then voided the initial advice and made me go meet an assessor using the same damaged vehicle and I comp****. However when I asked what follows I was told to forget the assessor's advice..... I'm being taken from pillar to post in a DAMAGED and unsafe car. This was expressed at each of my engagements with the consultants..... I am extremely unhappy as it appears Discovery cares little about my safety!! I am driving on highways while I carry our the tasks that emanate from the advice i get and no one is bothered that I cannot observe trafic for a basic function like changing lanes.... NO this is unacceptable!! My phone is not off my number has changed this is also something that I told your consultants about!