BAD EXPERIENCE FROM DISCOVERY INSURE AND THIRD PARTY PROVIDERS

We have never had this kind of a bad experience where I submitted a claim for vehicle Oct 2022. Waited for 3 months for vehicle to be sorted, The waiting period was due to parts being on back order.

The issue was with the spray painting job done by provider given to us by Discovery insurance & Net Assess. They couldn't match or even ensure that resprayed parts are blended in with the rest of the vehicle. After all the back and forth about how to fix and what to do next, it seems I am left with a vehicle which is now two toned, even though they keep referring back to the technician report, as the provider of their own admission said they cant match/blend the color to the rest of the vehicle. The vehicle also shows drip paint marks, the rep**** as follows: 'There were no “paint drips” noted at time of inspection'. How is this possible if you done a quality check was done? Photos are available as proof. Why would I then send my vehicle back to same provider to fix the problem if they can't do it. I sent a quote to Discovery Insure 2 days ago, who sent me an email showing me that they are partially rejecting the dispute claim. I will not be sending the vehicle back to the same company who couldn't do a proper professional job the first time. I will no longer be a client of Discovery Insure and their Third Party Providers