Bad Experience

Phoned Discovery on 27 April around 13:00 to report an issue with our Geyser Tripping the power. They sent out a company called AD Pro to have a look , The guy's arrived later that evening and were not able to help as they said the geyser would have to be replaced and they couldn't do emergency repairs. On the 28th of April i was told that Plumb crew would be sent out , They arrived and said that would repair the thermostat , Element and Flange. As they were busy with the repair , i was told by another discovery agent that i needed to ask them to stop , and they need to do an assessment after which they packed up their stuff and left . It is now the 29 of April , and i am still nowhere regarding the repairs or an update as to what is happening.