Bad Discovery Service Experience

Had an awful experience with the insurance call back after requesting for the online quote for insurance on the website. The person calling me felt like he couldn’t be bothered with whatever I was telling him with regards to my current insurance. I explained that I no longer drive the car and only use it on weekends for recreational purposes. Discovery Insure didn’t even bother trying to improve on the premiums and at the end of it, told me they will improve the rate by R1 per month. I currently had Discovery Medical Aid and Discovery Bank products with them, and wanted to consolidate my products with Discovery. After the service I received from this, I’m considering changing and cancelling my current products.