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AB
A26 Bas

1 reviews | Active since Apr 2010

19 Jul 2016, 15:36

Bad customer service for claims

<p>Issued a claim on 11 July 2016</p> <p>No update until I followed up on the 18th.</p> <p>Very bad customer service and emails stating a letter would be sent on the 18th still np feedback COB on the 19th.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply20 Jul 2016, 07:34
Official

We apologise for the inconvenience that you have experienced dealing with us recently.

We have escalated your concerns to our claims management team and will follow up on the claim.

Regards,

Sakhe

Discovery Insure