Bad Customer Service

Discovery Insurance is by far the worst insurance provider, I have been trying too contact them about mu claim and they are just giving me the run around, but when they want their money no one is giving them the run around. This is one insurance company I would NEVER EVER!!!!!!!! recommend too anyone. They say u can claim on their app but then you must still phone after them and when you get hold of them u must start the process all over again.