Bad Customer service

<p>I have since the 21 Jannuary 2017 requesting Discovery Insure to refund me of my premium overcharged since last for more then 6 months. I claimed for an Iphone 5s and i received a replacement for it. Instead of the ****** phone being removed from my premium Discovery contined to charge me.</p> <p>As of today the 08 February 2017, I have not received my refund instead I have been send from pillar to post. I have called Discovery customer service to follow up on my claim more than 3 times still i have not been refunded. Is that what this insurance company treats loyal customers I spoke to Ms Mabohlale Lenong today who promised to ask Thato Tsotetsi to assist.</p> <p>All I want is my money back please. I am considering changing my insurance if this is the kind of service I have to put up with, I cannot handle such bad service.</p> <p> </p> <p> </p>