Bad claim service

Discovery does not care about the wellbeing of their clients. I really thought highly of this company. Their consultants are unprofessional, above that, this company even rejected my claim due to the inaccuracies of Google timeline. I do not work for google yet I even sent them proof where google itself confessed that their timeline is not accurate and cannot be used as evidence. They acknowledged that my proof was adequate, but they still used that assumptive information to reject my claim. They interrogated me like a *****, at a time when i was traumatized and calling them for help. They even increased my premiums without notifying me. Their consultants **** to me when I asked them about the increase. Assessor Juan Marie Erasmus treated me like a stone cold killer throughout her investigation. She never once showed empathy to my traumatic experience