Bad Bad Service from Discovery I sure

BAD BAD BAD service.

I have no words for this experience, 1 has been calm and patient but it has come to this now.

Claim logged 8th November yet no resolution.

All they want is to sell my car in auction to the highest bidder. Consultants are not providing feedback, 1 is constantly on the line been put on hold hours on hand or transferred pillar to post. When an email is received from their end its a one line same story "awaiting on management" Discovery claimed they cant source out a part 2 fix d car, dat it wil b 2 expensive 2 fix therefore they wana write off d car, mi d u thats based on the 1 qoute they got frm d assesor. I challed this within 24hrs of dat i provided dem with a 2nd qoute of genuine Nissan parts frm another reputable company also saving them over 20K frm the first qoute they sent me. Yet a month later im still left with no car nor any solution to them fixing my car, instead all im getting is silent treatment or a "we will send u a release sheet for ur car frm our site" Release it to wer if you havnt fixed nor paid me outso to go get it fixed??? Are these agents nd assesors working in cahoots to get 1s vehicle written off so dat they go sell it and mske money on their side???

@Discovery Insure fix my car or pay me out so that i go fix it as per all the email correspondence., stop messing me around.

How do you think i should get to work now? I have a smallchd in the house, what will i do should i hve an emergency God forbid, this is people's lives you are messing with.

FIX MY CAR. You have debited my account successfully over the years with no issues, now my 1 incident is met with nothing but disappointment from your side.

NO Customer care at all. #DoTheRightThing!!!!!!