BAD BAD SERVICE!

Discovery service is non existent. When there is a problem with their devices and apps they blame the members! Blame the smart phone members use. Take a look at their reviews in the App Store! 1.7 out of 5 stars. Yet they continue to DENY they are at fault. They also remove negative reviews. They refuse to acknowledge that their DQ track and app is faulty. This effects members cash back and rewards yet they keep on giving lame excuses. This is the ONLY company that bring so it the worst in me. They simply stop responding when you persist with the same issues that they can’t or won’t resolve. Their social media teams are useless and ignore you. Then Block you! Their responses to your queries are pathetic. We pay heavily for their services and for Vitality and when data is not captured, they refuse to take responsibility. They accuse the members of changing settings on their devices. I have never been so frustrated with a company. Comfortable to say they top Telkom! If this review is removed I will be paying Discovery head office a visit. The same problems have been happening to my brother with us devices and Discovery have done nothing! Beyond angry and disgusted