BAD BAD BAD SERVICE

I suffered loss in the early hours of the morning with my car that got ****** behind closed gates, traumatizing both myself and my kids. I explained that I am the policy holder, even though the debit order gets deducted from my ex husband's account. We still busy in a huge divorce dispute within the legal system. I explained this to Jathin whom is the supervisor of Tovhowani assigned to the case. Both of them were copied in my email asking them to pay all monies due directly in my account different from the one on the system. Both of them ignored my instruction in this regard, which in this case, was paid to my ex husband. The end result is: I am not going to receive my claim money before the end of this week and now the processed has been prolonged. I need this resolved still today. ASAP. I promise I will pursue this with legal action as well as reporting this case to the ombudsman.