NZ
Nkosinathi Z
1 reviews | Active since Sept 2011
04 May 2015, 11:09
Bad Attiude
A bad attitude is like a flat tire. If you don't change it, you'll never go anywhere. <br> <br> A simple request to move a debit order day(My Client) to a certain day and the pro-rata amount resulted in an altercation with Keegan Pillay. A person who is supposed to oversee and guide a team told me way to get off and I was told that I don't have a great manner to speak on the phone after I called him \Mate". As harmful as the word/ noun was"
Helpful (0)
Replies (1)0
Replies (1)Discovery Insure's replyOfficial
04 May 2015, 14:10Hello dizwanez1,
Thank you for alerting us to this matter.
We are truly sorry for the manner in which your query was handled and have escalated this matter to the relevant line manager.
This is not behaviour we condone and will address it in the strictest possible manner.
Kind regards,
Serushin
Discovery Insure
Thank you for alerting us to this matter.
We are truly sorry for the manner in which your query was handled and have escalated this matter to the relevant line manager.
This is not behaviour we condone and will address it in the strictest possible manner.
Kind regards,
Serushin
Discovery Insure
Discovery Insure's reply04 May 2015, 14:10
Official
Hello dizwanez1,
Thank you for alerting us to this matter.
We are truly sorry for the manner in which your query was handled and have escalated this matter to the relevant line manager.
This is not behaviour we condone and will address it in the strictest possible manner.
Kind regards,
Serushin
Discovery Insure
Thank you for alerting us to this matter.
We are truly sorry for the manner in which your query was handled and have escalated this matter to the relevant line manager.
This is not behaviour we condone and will address it in the strictest possible manner.
Kind regards,
Serushin
Discovery Insure
