TM
Thembani M

1 reviews | Active since Oct 2018

11 Oct 2018, 12:43

Bad attitude, Incompetence, ******** and Arrogant

I was **** to and judged before facts (extended warranty on my vehicle) were established about my claim. The incompetence, ignorance and sheer arrogance of the 3 staff members (FIKILE NKUTHA, NONTOMBI TSOMO and TRISHEN RAMLUCKAN) left me speechless. My vehicle has been at an auto repair body shop that is NOT approved by my OEM for 7 days and they kept passing the buck! After this experience, I would NOT give that 1 star at all they don't deserve it!!!!!!

0
Replies (1)
Discovery Insure
Discovery Insure's reply12 Oct 2018, 09:00
Official

Good day Thembani

Your concerns have been recognised and the matter escalated to the relevant department involved.

A resolution is being sought. feedback will be given directly to you.

Regards
Discovery Insure