MM
Mandla M

1 reviews | Active since Aug 2017

14 Aug 2017, 09:25

Bad and Terrible Service

<p>I'm really disappointed in the matter my claim was handled by discovery. I registered my claim on the 12 of July. And picked up my rental car on the 15July,My claim was only approved on the 12 of August and today the 14th of August I'm must return the rental car. That means it only leaves 3 days for the repairs of my car which is impossible, Due to the fact that I didn't cause the delays my insurance refused to extend my rentals, I'm now using Uber to get around, what am I paying my premiums for? if customers are left stranded. Please do respond with your famous response "will look into it"</p>

0
Replies (1)
Discovery Insure
Discovery Insure's reply14 Aug 2017, 13:30
Official

Dear Mandla

Thanks for speaking to us about this matter. We apologize for the frustration caused.

The car hire extension is granted, Avis will be in contact to arrange delivery.

Regards

Discovery Insure