1 reviews | Active since Dec 2010
Awesome service from Mpho Masilo DQ Tracker call center agent!
I was unsure whether I had a DQ tracker on my policy which I have had for a year. I called the call center to check and got through to Mpho Masilo. She was absolutely fantastic, explained to me that I do and the benefits and features of the DQ tracker, all I need to do is activate it. I was concerned that as it was not activated my policy would be void should I ever claim but she reassured me it was not.Calling any call center can be like having a tooth pulled but Mpho was pleasant, friendly, extremely patient , articulate and well spoken. Thank you Mpho for all your assistance, keep up the excellent work! Discovery you need more agents like Mpho!!!!!
We really appreciate you taking the time to let us know you are happy with our service.
Mpho will be delighted to receive your compliment.
Regards,
Discovery Insure
We really appreciate you taking the time to let us know you are happy with our service.
Mpho will be delighted to receive your compliment.
Regards,
Discovery Insure
