KM
Keke M

1 reviews | Active since Mar 2016

01 Nov 2016, 15:03

Awesome service from Amanda Tshangela

<p>After battling with Tasneem who errorneously calculated my premiums and nearly lost me as a customer, Amanda not only rectified but also gave me a discount on my premiums :-)</p> <p>She showed a high level of professionalism, a solid understanding of how a service-dependent business should be run, and she tops it up with a human touch.</p> <p>The other consultant made it clear through her actions that she was only interested in registering a client and making money. She failed to understand that the power is in the money-holder's hand.</p> <p>Amanda Tshangela is a gem to keep, Discovery! For the health of your business...</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply01 Nov 2016, 15:15
Official

Dear Keke

Thank you for taking the time to provide us feedback on your encounter with Amanda.

It’s important to us that you are always pleased with the service and value we offer.

Regards

Thabani