JS
Jonathan S

1 reviews | Active since Jul 2014

18 Feb 2015, 08:32

Awesome service

I recently had to submit a claim for lightning damage to my home contents.<br> <br> I initiated the claim online. A little while later, I received a call from Nivesh Sewpersad who informed me that he requires quotations for the replacement of the damaged goods. It took a while to get one of the quotes during which time Nivesh was always in contact to see how I was coming on. I eventually submitted the quotation yesterday afternoon. A few minutes later, I received an email from Nivesh informing me that the claim had been approved. This morning, I received confirmation from Nivesh that the claim has been settled.<br> <br> Phenomenal service. If only my building cover was with Discovery.

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Replies (1)
Discovery Insure
Discovery Insure's reply18 Feb 2015, 18:00
Official
Hello JSnow23,

Wow!

Thank you so much for sharing your wonderful experience with Nivesh. We pride ourselves in providing exceptional service, and especially in your time of need.

We will be sure to share this awesome compliment with him and his line manager.


Regards,
Brian
Discovery Insure