NJ
Nicole J

1 reviews | Active since Mar 2012

15 Apr 2023, 16:31

Awesome customer service

I must say one of this is one of the best customer service experiences I have ever had. Everytime I make contact with your company I am always pleasantly surprised by how friendly and personable the agents are. Always upbeat and they really listen. I need to thank you for making it an awesome experience to contact your call centre. Today was no exception as I was assisted by a very friendly upbeat agent Lerato Sebiloane, who listened to me even though he had to be at work on Saturday. As a customer appreciate the courteous and bubbly manner in which Lerato assisted me. If I could give 100 stars I would. Just for the customer service I will stay a customer. Thank you Lerato and discovery insure as a whole.

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Replies (1)
Discovery Insure
Discovery Insure's reply17 Apr 2023, 08:30
Official
Good day Nicole J 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 

Regards
Discovery Insure